OVERVIEW 

Reframe:  The People Leaders Platform is seeking a Growth – Lifetime Value in our New York, NY HQ to help acquire and develop new customer and partner relationships.  Reframe is a tech enabled advisory and consulting platform that helps build the most inclusive customer and employee experiences at scale.  The Reframe Growth – LTV responsibilities include Request for Proposal (RFP) pipeline development, vertical relationship development (i.e. beverage, retail, auto, packaged goods),  sponsorship and customer success.  The selected candidate would be expected to: 

ROLES AND RESPONSIBILITIES

  • Using tools within HubSpot, build B2B focused customer relationship management (CRM) programs that generate member leads, acquisition, engagement and retention.
  • Lead and manage marketing automation, prospect, lead scoring, acquisition and engagement of all in-bound and outbound communications across multiple channels (i.e. email, social media and phone).
  • Effectively nurture new and existing relationships with Chief Human Relationship Offers (CHROs), Chief Executive Officers (CEOs), Chief Diversity, Equity, Inclusion & Belonging Officers and Chief Marketing Officers at Fortune 500 organizations and their industry associations.
  • Lead and manage list, earned and owned media buying relationships across earned and owned Reframe channels.
  • Based on the response to content within media channels, build a measurement, reporting and optimization model for member programs.
  • Provide on-going marketplace insights and recommendations for increasing member L-T-V 
  • Work within a team of senior practitioners and coordinate CRM efforts across brand relationships
  • In partnership with the member development, follow-up and close potential partnership opportunities while project managing day-to-day responsibilities 
  • Meet daily, monthly, quarterly and yearly revenue income benchmarks within the marketing funnel
  • Manage and improve existing customers and growth partnerships.
  • Follow-up and close potential leads while project managing current relationships.
  • Meet monthly, quarterly and yearly revenue goals.

QUALIFICATIONS

  • 7 – 10 years of proven CRM experience in building high growth platforms focused on B2B customers and relationship development across consulting, media and software industries.
  • Preferred but not required, HR advisory & consulting business development and partnership experience within the professional services industry (i.e.  consulting, software, technology). 
  • Expert knowledge of customer relationship management applications (i.e. Salesforce, HubSpot), email platforms, Google, LinkedIn, Facebook and other social media platforms.
  • Knowledge of multiple industries with functional leaders:  Human Resources, Chief Executive Officers, Chief Marketing Officers and Chief Diversity, Equity, Inclusion and Belonging Officers.
  • Creative problem-solving skills and a commitment to execution of task(s).
  • Ability to be a self-starter and create independence while providing outcomes. 
  • Excellent written and verbal communications skills. 
  • Proven and established HR related industry relationships across multiple verticals.
  • Ability to be a self-starter and create independence while providing outcomes. 
  • Excellent written and verbal communications skills. 
  • Knowledgeable and passionate about all facets of the emerging human capital management category including but not limited to Human Resources, Diversity, Equity, Inclusion & Belonging and Experience Design.
  • Creative problem-solving skills and a commitment to execution. 

ABOUT REFRAME

Reframe is a tech enabled consulting & advisory platform that helps Fortune 500 organizations build more inclusive employee and customer experiences at scale.  Founder led with an award winning Future of Work thesis and evidence based outcomes across telco, technology, financial services, retail, healthcare, travel and leisure, packaged goods, consumer durables, hospitality and creative service industries.   

To learn more or submit your resume, please contact:   https://getreframe.com/contact/#careers