: Careers

Our Ambition Hire great people who want to become People Leaders and grow their passions at Reframe.
Our Mission Help Corporations Build More Inclusive Employee and Customer Experiences at Scale.

Growth: Content & Community

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Growth: Content & Community

OVERVIEW 

Reframe – The People Leaders Platform is seeking a Community & Content lead in our New York, NY HQ (Remote Option) to help acquire and develop new customer and partner relationships.  Reframe is the first tech enabled change management platform that helps build inclusive customer and employee experiences at scale.  

The Reframe Platform Community & Content Partner will develop a curated community of Chief Human Resource Officers (CHRO), Chief Executive Officers (CEOs), Chief Diversity, Inclusion & Belonging Officers (CDI&B) and Chief Marketing Officers (CMOs) using content, earned and Reframe owned media channels to amplify our value proposition while helping them build more inclusive customer and employee experiences.  The selected candidate would be expected to: 

ROLES AND RESPONSIBILITIES

  • Effectively build, nurture and partner with Chief Human Relationship Offers (CHROs) and Chief Executive Officers (CEOs), Chief Diversity, Inclusion & Belonging Officers (CDI&B) and Chief Marketing Officers (CMOs) at Fortune 500 organizations.
  • Curate, build and/or acquire engaging content to live on or outside the Reframe platform while helping users build more inclusive employee and customer experiences.
  • Develop and maintain a content calendar and operational system for providing on-going engagement  and activations.
  • Make quality content (user, acquired or original) across all Reframe internal and external platforms including social media accounts, owned media, learning experiences, emails, newsletters, videos, podcasts and blogs.
  • Build, communicate and engage with the community by responding to emails, social media comments and other messages across earned and owned Reframe channels.
  • Analyze earned and owned channel metrics and marketing data to determine which strategies are most effective and which need refinement.
  • Communicate with internal stakeholders to share insights on community engagement and marketing efforts.
  • Provide marketplace and workplace insights while developing new brand and content relationships. 
  • Assist with managing and improving customers and growth partnerships.
  • Work within a cross-functional team to coordinate business development and sales efforts.
  • Follow-up and close potential leads while project managing current relationships.
  • Meet monthly, quarterly and yearly goals (established collectively).

QUALIFICATIONS

  • 7 – 10 years of community and content management, development and/or partnership experience within the professional services industry (i.e.  consulting, software, media and technology). 
  • Degree and/or experience in journalism, marketing, English or public relations preferred but not required.
  • Expert to Fluent with graphical design (fluent), video editing (fluent), Social Media Platform, HubSpot and other digital marketing systems. 
  • Proven and established industry relationships across multiple verticals.
  • Ability to be a self-starter and create independence while providing outcomes 
  • Excellent written and verbal communications skills. 
  • Knowledgeable and passionate about all facets of the emerging human capital management category including but not limited to Human Resources, Diversity, Equity, Inclusion & Belonging and Experience Design.
  • Creative problem-solving skills and a commitment to execution of tasks. 

ABOUT REFRAME

Reframe is the first tech enabled change management platform that helps Fortune 500 organizations build more inclusive employee and customer experiences at scale.  Founder led with an award winning Future of Work thesis and evidence based outcomes across telco, technology, financial services, retail, healthcare, travel and leisure, packaged goods, consumer durables, hospitality and creative service industries.   

To learn more or submit your resume, please contact: https://getreframe.com/careers/ 

Platform: User Interface (UI) and User Experience (UX) Design

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Platform: User Interface (UI) and User Experience (UX) Design

OVERVIEW 

Reframe:  The People Leaders Platform is seeking a User Interface (UI) and User Experience (UX) Consultant in the New York, NY HQ (Remote Optional) to help design the Reframe marketing website and cross-platform application.  Reframe is the first tech enabled change management platform that helps build the most inclusive customer and employee experiences at scale. The successful candidate will provide experiences, portfolio and case studies for how they delivered adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.  The selected candidate would be expected to: 

ROLES AND RESPONSIBILITIES

  • Conduct testing of sample applications, websites and software to Assess user experience and ease of design
  • Use recent studies and findings to establish the best overall design elements to include in UX design experiences
  • Build storyboards to conceptualize designs to accurately convey project plans to internal clients and senior management
  • Create surveys for research through various media platforms to gather feedback on user’s ease of use and satisfaction interfacing on company websites and products
  • Design the aesthetics to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed
  • Analyze customer responses and website data to examine high traffic web pages and determine why certain webpages perform better
  • Enhance user experience by creating seamless navigation through various digital programs and interfaces within the company
  • Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork

QUALIFICATIONS FOR UX and UI DESIGNER

  • 5 – 7 years of demonstrated experience in creating and implementing UX design
  • Proficient with visual design programs such as Adobe Photoshop and others
  • Ability to work effectively in a collaborative environment to create top-performing interfaces for clients
  • Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages
  • Continued education and research into UX trends and current design strategy and technologies
  • Professional written and interpersonal skills when communicating with customers and clients
  • Ability to prioritize and manage several milestones and projects efficiently
  • Account for challenges using problem-solving skills and seek to optimize data for the best possible outcome
  • Experience creating storyboards and website mapping

ABOUT REFRAME

Reframe is the first tech enabled change management platform that helps Fortune 500 organizations build more inclusive employee and customer experiences at scale.  Founder led with an award winning Future of Work thesis and evidence based outcomes across telco, technology, financial services, retail, healthcare, travel and leisure, packaged goods, consumer durables, hospitality and creative service industries.   

To learn more or submit your resume, please contact:  https://getreframe.com/contact/#careers 

Growth: Lifetime Value (LTV)

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Growth: Lifetime Value (LTV)

OVERVIEW 

Reframe:  The People Leaders Platform is seeking a Growth – Lifetime Value in our New York, NY HQ to help acquire and develop new customer and partner relationships.  Reframe is a tech enabled advisory and consulting platform that helps build the most inclusive customer and employee experiences at scale.  The Reframe Growth – LTV responsibilities include Request for Proposal (RFP) pipeline development, vertical relationship development (i.e. beverage, retail, auto, packaged goods),  sponsorship and customer success.  The selected candidate would be expected to: 

ROLES AND RESPONSIBILITIES

  • Using tools within HubSpot, build B2B focused customer relationship management (CRM) programs that generate member leads, acquisition, engagement and retention.
  • Lead and manage marketing automation, prospect, lead scoring, acquisition and engagement of all in-bound and outbound communications across multiple channels (i.e. email, social media and phone).
  • Effectively nurture new and existing relationships with Chief Human Relationship Offers (CHROs), Chief Executive Officers (CEOs), Chief Diversity, Equity, Inclusion & Belonging Officers and Chief Marketing Officers at Fortune 500 organizations and their industry associations.
  • Lead and manage list, earned and owned media buying relationships across earned and owned Reframe channels.
  • Based on the response to content within media channels, build a measurement, reporting and optimization model for member programs.
  • Provide on-going marketplace insights and recommendations for increasing member L-T-V 
  • Work within a team of senior practitioners and coordinate CRM efforts across brand relationships
  • In partnership with the member development, follow-up and close potential partnership opportunities while project managing day-to-day responsibilities 
  • Meet daily, monthly, quarterly and yearly revenue income benchmarks within the marketing funnel
  • Manage and improve existing customers and growth partnerships.
  • Follow-up and close potential leads while project managing current relationships.
  • Meet monthly, quarterly and yearly revenue goals.

QUALIFICATIONS

  • 7 – 10 years of proven CRM experience in building high growth platforms focused on B2B customers and relationship development across consulting, media and software industries.
  • Preferred but not required, HR advisory & consulting business development and partnership experience within the professional services industry (i.e.  consulting, software, technology). 
  • Expert knowledge of customer relationship management applications (i.e. Salesforce, HubSpot), email platforms, Google, LinkedIn, Facebook and other social media platforms.
  • Knowledge of multiple industries with functional leaders:  Human Resources, Chief Executive Officers, Chief Marketing Officers and Chief Diversity, Equity, Inclusion and Belonging Officers.
  • Creative problem-solving skills and a commitment to execution of task(s).
  • Ability to be a self-starter and create independence while providing outcomes. 
  • Excellent written and verbal communications skills. 
  • Proven and established HR related industry relationships across multiple verticals.
  • Ability to be a self-starter and create independence while providing outcomes. 
  • Excellent written and verbal communications skills. 
  • Knowledgeable and passionate about all facets of the emerging human capital management category including but not limited to Human Resources, Diversity, Equity, Inclusion & Belonging and Experience Design.
  • Creative problem-solving skills and a commitment to execution. 

ABOUT REFRAME

Reframe is a tech enabled consulting & advisory platform that helps Fortune 500 organizations build more inclusive employee and customer experiences at scale.  Founder led with an award winning Future of Work thesis and evidence based outcomes across telco, technology, financial services, retail, healthcare, travel and leisure, packaged goods, consumer durables, hospitality and creative service industries.   

To learn more or submit your resume, please contact:   https://getreframe.com/contact/#careers

Platform: Inclusive Experience Design - Consultant

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Platform: Inclusive Experience Design - Consultant

OVERVIEW 

Reframe:  The People Leaders Platform is seeking a Strategy Consultant – Inclusive Experience Design in the New York, NY HQ (Remote Optional) to help F500 clients build inclusive experiences at scale.  Reframe is a tech enabled consulting & advisory platform that helps build the most inclusive customer and employee experiences at scale.  The Reframe Strategy Consultant – Inclusive Experience Design responsibilities include VP and above customer engagement, inclusive experience design, project leadership and management & development of consultants while demonstrating strategic thinking and delivery.  The selected candidate would be expected to: 

ROLES AND RESPONSIBILITIES

  • Lead all aspects of customer engagements while demonstrating change management and inclusive experience design best practices.
  • Conduct and execute both qualitative & quantitative assessments, research and reporting.
  • Provide written and oral presentations about inclusive experience design systems.
  • Lead internal and external activations based on the Reframe Change Operating System and Inclusive Experience Design approach.
  • Lead a team of management consultants to exceed customer expectations.
  • Publish thought leadership content across Reframe owned and earned media channels.
  • Outbound communications across multiple channels (i.e. email, social media and phone) to cultivate prospects, nurture and close lead opportunities.
  • Follow-up and close potential leads while project managing current relationships.
  • Meet monthly, quarterly and yearly customer and revenue key performance indicators.

QUALIFICATIONS

  • 5 – 7 years of advisory and consulting experience within the professional services industry (i.e. management consulting, employee experience strategy or consumer experience strategy).
  • Proven and established HR related industry relationships across multiple verticals.
  • Knowledgeable and passionate about all facets of the emerging human capital management category including but not limited to Human Resources, Diversity, Equity, Inclusion & Belonging and Experience Design.
  • Ability to be a self-starter and create independence while providing outcomes 
  • Excellent written and verbal communications skills. 
  • Creative problem-solving skills and a commitment to execution of task 
  • Proficient with Google Enterprise, Social Media, HubSpot and other digital marketing systems. 

ABOUT REFRAME

Reframe is a tech enabled consulting & advisory platform that helps Fortune 500 organizations build more inclusive employee and customer experiences at scale.  Founder led with an award winning Future of Work thesis and evidence based outcomes across telco, technology, financial services, retail, healthcare, travel and leisure, packaged goods, consumer durables, hospitality and creative service industries.   

To learn more or submit your resume, please contact:   https://getreframe.com/contact/#careers

Platform: Inclusive Experience Design - Sr. Consultant

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Platform: Inclusive Experience Design - Sr. Consultant

OVERVIEW 

Reframe:  The People Leaders Platform is seeking a Sr. Strategy Consultant – Inclusive Experience Design in the New York, NY HQ (Remote Optional) to help F500 clients build inclusive experiences at scale while leading a team of consultants.  Reframe is a tech enabled consulting & advisory platform that helps build the most inclusive customer and employee experiences at scale.  The Reframe Sr. Strategy Consultant – Inclusive Experience Design responsibilities include C-level customer leadership, manage & develop a team of management consultants while demonstrating strategic thinking and delivery.  The selected candidate would be expected to: 

ROLES AND RESPONSIBILITIES

  • Effectively nurture existing relationships while partnering with  Chief Executive Officers (CEOs), Chief Human Relationship Offers (CHROs) and Chief Marketing Officers (CMOs) at Fortune 500 organizations.
  • Lead C-level engagements while demonstrating change management and inclusive experience design best practices.
  • Conduct and execute both qualitative & quantitative assessments, research and reporting.
  • Provide written and oral presentations about inclusive experience design systems.
  • Lead internal and external activations based on the Reframe Change Operating System and Inclusive Experience Design approach.
  • Manage and develop a team of management consultants to exceed customer expectations.
  • Publish monthly and quarterly thought leadership content across Reframe owned and earned media channels.
  • Outbound communications across multiple channels (i.e. email, social media and phone) to cultivate prospects, nurture and close lead opportunities.
  • Follow-up and close potential leads while project managing current relationships.
  • Meet monthly, quarterly and yearly customer and revenue key performance indicators.

QUALIFICATIONS

  • 7 – 10 years of advisory and consulting experience within the professional services industry (i.e.  management consulting, employee experience strategy or consumer experience strategy). 
  • Proven and established HR related industry relationships across multiple verticals.
  • Knowledgeable and passionate about all facets of the emerging human capital management category including but not limited to Human Resources, Diversity, Equity, Inclusion & Belonging and Experience Design.
  • Ability to be a self-starter and create independence while providing outcomes 
  • Excellent written and verbal communications skills. 
  • Creative problem-solving skills and a commitment to execution of task 
  • Proficient with Google Enterprise, Social Media, HubSpot and other digital marketing systems. 

ABOUT REFRAME

Reframe is a tech enabled consulting & advisory platform that helps Fortune 500 organizations build more inclusive employee and customer experiences at scale.  Founder led with an award winning Future of Work thesis and evidence based outcomes across telco, technology, financial services, retail, healthcare, travel and leisure, packaged goods, consumer durables, hospitality and creative service industries.   

To learn more or submit your resume, please contact:   https://getreframe.com/contact/#careers

Reframe

The People Leaders Platform

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