Marketplace Personalization and The Customer Experience
I can see you.
Course Outline

Background
The history of customer relationship management (CRM).

Design
What is a modern approach to marketplace personalization.

Activate
Knowing how much is too much personalization before it becomes invasive to the user.

Background
The history of customer relationship management (CRM).

Design
What is a modern approach to marketplace personalization.

Activate
Knowing how much is too much personalization before it becomes invasive to the user.
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Our “how to” instructional guide and evidenced based approach for workplace change that reflects the Future of Work.
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